Photoshoot FAQ’s

FREQUENTLY ASKED QUESTIONS

 

Where is your studio and is there parking? 

My studio is based in Sittingbourne, Kent. Yes there is free on-site parking! Included with your email Booking Confirmation will be my home studio address and parking details.

When are you open?

I am open for appointments 7 days per week. Bookings can be scheduled from first 10am – 6pm. If you would like an evening appointment please let me know. 

The last studio we went to was really disappointing. Will this be the same?

Having been in the industry for over 12 years, I have seen many photographers come and go that have unfortunately given the industry a bad name. I care about my clients and my reputation and I have lots of positive testimonials from them, many of whom rebook with me regularly.

How do I view my photos?

Once your images are edited I will email you a link to a password protected on-line gallery. Your gallery will be available to you for 3 days.

How many pictures do we get to choose from?

I will shoot as many images as possible, then I will then narrow the selection down to about 25-50 pics (dependant on the session type) for you to choose from. 

Can you also create black and white images?

Yes! This is no problem at all.

How long until we see our pictures?

Usually I will be able to show you your pictures within two weeks of your session. 

How long have you been a professional photographer?

Having launched my business in November 2008 I have been photographing families, babies and commercial projects for over 12 years.

Can you arrange a make-up artist and hair stylist?

Yes, I use a couple of highly qualified makeup artists and hair stylists that are simply fantastic. They will work with you to provide whatever look you require. This will be charged at their normal hourly rate.

Do you have a mix of backgrounds?

Yes for family studio sessions I have white, black and beige. For babies up to 1 year I have dedicated backdrops for cake smash and sitter baby sessions.

Can I change the date of my booking?

No problem, just give me 7 days notice and I can do this free of charge.

Do you offer gift vouchers or gift cards?

Yes your can purchase either, visit here for more details.

How do I contact you if I have further questions?

Please feel free to email me at info@JoanneCollinsPhotography.co.uk or alternatively give me a call or text on 07796934399. I will be happy to answer any questions which you may have.

Welcome to my Payment Options page.

 

Here you will find the many different payment methods which are available for you to use, from a direct bank transfer to PayPal's brand new Pay in 4 months!

 

Step 1 - Choose your Package or Product

Step 2 - Proceed to Checkout

Step 3 - Choose how you pay - easy!

 

 

BANK TRANSFER

Select this option to make your payment directly into our bank account.

 

  1. Select your package / product and Add to Cart
  2. Proceed to checkout
  3. Select the Bank Transfer Method and the Place Order
  4. You will receive an email with our Bank Details and Your Order ID
  5. Use your usual method to make the bank transfer payment - Add your Order ID as the Reference
  6. Your payment confirmation and Order Complete emails will be sent when your payment has cleared.

 

 

PAYPAL - INSTANT & PAY OVER 4 MONTHS

Fast and easy Paypal payment option, accepting all major credit and debit cards. Select Paypal, enter your details and Place Order.

 

Pay Over 4 Months Interest Free

Paypal are now offering a buy now pay later option whereby you can make your purchase and opt to pay over a month period at 0% interest rate. If you have signed up for this service and are eligible, this option will automatically be listed when you sign into Paypal.

 

 

CREDIT CARD

We accept all major credit cards, Visa, MasterCard and American Express

 

 

PAYING WITH A GIFT CARD

  • Select your photography package or product
  • Proceed to checkout
  • Enter the gift card number and click 'Apply'
  • Proceed to checkout and 'Place Order'

 

 

PAYMENT PLANS

If you would like to spread the cost of your chosen package/s over time, please drop me a line and I will set the payment system up for you. Just let me know the package and the amounts/time frame over which you would like to pay and regular invoices will be sent to you.

 

The full amount will need to be paid for one month prior to your Session.

 

 

 

 

If you have any questions or need assistance with your preferred payment option please email me at info@joannecollinsphotography-co-uk.preview-domain.com or submit a comment below with your enquiry and I will be happy to help.

 

 

 

BANK TRANSFER

Select this option to make your payment directly into our bank account.

 

  1. Select your package / product and Add to Cart
  2. Proceed to checkout
  3. Select the Bank Transfer Method and the Place Order
  4. You will receive an email with our Bank Details and Your Order ID
  5. Use your usual method to make the bank transfer payment - Add your Order ID as the Reference
  6. Your payment confirmation and Order Complete emails will be sent when your payment has cleared.

PAYPAL - INSTANT & PAY OVER 4 MONTHS

Fast and easy Paypal payment option, accepting all major credit and debit cards. Select Paypal, enter your details and Place Order.

 

Pay Over 4 Months Interest Free

Paypal are now offering a buy now pay later option whereby you can make your purchase and opt to pay over a month period at 0% interest rate. If you have signed up for this service and are eligible, this option will automatically be listed when you sign into Paypal.

CREDIT CARD

We accept all major credit cards, Visa, MasterCard and American Express

PAYING WITH A GIFT CARD

  • Select your photography package or product
  • Proceed to checkout
  • Enter the gift card number and click 'Apply'
  • Proceed to checkout and 'Place Order'

PAYMENT PLANS

If you would like to spread the cost of your chosen package/s over time, please drop me a line and I will set the payment system up for you. Just let me know the package and the amounts/time frame over which you would like to pay and regular invoices will be sent to you.

 

The full amount will need to be paid for one month prior to your Session.

If you have any questions or need assistance with your preferred payment option please email me at info@joannecollinsphotography-co-uk.preview-domain.com or submit a comment below with your enquiry and I will be happy to help.

Joanne Collins Photography

Sittingbourne. Kent

www.joannecollinsphotography-co-uk.preview-domain.com